Terms & Conditions

Welcome to ArtRageous Apparel with Elite Embroidery (“ArtRageous,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website at artrageousapparel.com (the “Website”), and any quote, order, or service agreement you enter into with us for decorated apparel and related products, including direct-to-garment (DTG) printing, screen printing, embroidery, heat transfer, and reflective applique services (collectively, the “Services”).

By placing an order, submitting artwork through our Art Portal or Uniform Designer, visiting the Website, or otherwise engaging ArtRageous for Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, please do not use the Website or order our Services.

1. Acceptance of Terms

By placing an order, requesting a quote, submitting artwork, or using the Website, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and have the authority to bind yourself or the organization you represent to these Terms. If you are ordering on behalf of a company, school, team, department, or other organization, you represent that you are authorized to do so and that you accept these Terms on that organization’s behalf.

2. Our Services

ArtRageous provides custom apparel decoration services, including but not limited to direct-to-garment (DTG) printing, screen printing, embroidery, heat transfer vinyl, and reflective applique (including 3M™ Scotchlite™ reflective materials). We serve individual customers, organizations, schools, sports teams, and public safety agencies.

We currently advertise no setup fees and no minimum order quantities; however, all pricing, turnaround times, and order policies are subject to change without notice and may vary by service type, order size, and garment selection. Quoted prices and turnaround times are estimates only unless confirmed in writing for a specific order.

We reserve the right to refuse, limit, or cancel any order at our sole discretion, including (without limitation) orders involving artwork or text that is unlawful, infringing, obscene, defamatory, or otherwise objectionable, or where we reasonably suspect fraud or an inability to pay.

3. Quotes, Orders & Payment

Quotes provided by phone, email, in person, or through the Website are estimates based on the information available at the time and are not binding until confirmed in writing by ArtRageous. Final pricing may change based on artwork complexity, garment selection, order quantity, color count, placement, or rush turnaround requests.

Custom and bulk orders require a deposit before production begins. The deposit amount will be communicated to you at the time of quote or order confirmation. Remaining balances are due upon completion or pickup/delivery unless otherwise agreed in writing. We accept major credit and debit cards and any other payment methods we make available; ArtRageous does not store full payment card details.

All custom orders require Customer’s written or electronic approval of a proof (see Section 6) before production begins. Production will not commence on a custom order until both the required deposit and the proof approval have been received.

4. Customer-Supplied Garments

Customers may choose to supply their own blank garments or items for decoration (“Customer-Supplied Goods”) rather than ordering blanks through ArtRageous. The following terms apply to all Customer-Supplied Goods:

• Condition and suitability. Customer is solely responsible for ensuring that Customer-Supplied Goods are clean, suitable for the requested decoration method, and free from defects. ArtRageous does not guarantee compatibility of any particular fabric, blend, weave, finish, or pre-existing treatment with a given decoration process (e.g., heat sensitivity for heat transfer, fabric density for embroidery, coating compatibility for DTG).
• Risk of damage. While we take reasonable care with all items in our possession, decoration of Customer-Supplied Goods carries inherent risk of damage, including but not limited to scorching, discoloration, shrinkage, puckering, thread or fabric damage, or print failure, particularly with non-standard, vintage, specialty, or previously altered garments.
• Limited liability for supplied items. In the event Customer-Supplied Goods are damaged or rendered unusable during our Services, ArtRageous’s liability is limited to the lesser of (a) the reasonable replacement cost of a comparable blank item, or (b) the amount actually paid by Customer for decoration of that specific item. ArtRageous is not responsible for the sentimental, irreplaceable, or above-market value of any Customer-Supplied Goods.
• No storage guarantee. Customer-Supplied Goods not picked up within a reasonable period after Customer is notified of order completion (and in any event, no later than thirty (30) days) may be considered abandoned, and ArtRageous reserves the right to dispose of or donate such items without further notice or liability.

5. Artwork, Logos & Intellectual Property

Customer Representations and Indemnity for Submitted Artwork. When you submit artwork, logos, designs, text, photographs, or other content (“Submitted Content”) to ArtRageous for use in connection with the Services—including through our Art Portal or Uniform Designer—you represent and warrant that:

• You own all rights to the Submitted Content, or you have obtained all necessary licenses, permissions, and consents to submit it and to authorize ArtRageous to reproduce it on apparel and related products;
• The Submitted Content does not infringe, misappropriate, or violate any third party’s copyright, trademark, trade dress, right of publicity, privacy right, or other intellectual property or proprietary right; and
• The Submitted Content does not violate any applicable law, including trademark laws protecting team names, league marks, school logos, or brand names.

You agree to defend, indemnify, and hold harmless ArtRageous from any claim, demand, loss, liability, or expense (including reasonable attorneys’ fees) arising out of or related to Submitted Content, including any claim that production or sale of items bearing your Submitted Content infringes a third party’s rights. ArtRageous reserves the right, but has no obligation, to review, reject, or refuse to reproduce any Submitted Content it believes may infringe third-party rights or violate law, at any time, without liability to Customer.

ArtRageous’s Intellectual Property. Unless otherwise agreed in writing, ArtRageous retains full ownership of all intellectual property associated with its brand, Website, original artwork or design work it creates (other than Submitted Content), product photography, marketing materials, and proprietary production techniques. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal or business ordering purposes only.

Customer-Submitted Photos, Reviews & Testimonials. If you submit photographs, reviews, testimonials, or other content to ArtRageous (including via email, social media tag, or direct submission) for promotional purposes, you grant ArtRageous a non-exclusive, royalty-free, worldwide, perpetual license to use, display, reproduce, and distribute such content in connection with our Services, Website, and marketing materials. You represent that you own or have the right to submit such content.

6. Proofs & Approval

For custom orders, ArtRageous will provide a digital or physical proof reflecting the design, placement, colors, and garment selection. Customer is solely responsible for carefully reviewing the proof for accuracy, including spelling, sizing, colors, logo placement, and quantities, before approving production.

Once a proof is approved by Customer (in writing, by email, electronically, or verbally with written confirmation), ArtRageous is not responsible for errors that were present in and approved on the proof. Any changes requested after proof approval may incur additional charges and may extend the production timeline. Minor variations in color due to monitor display, printing process, or dye lot are normal and do not constitute a defect.

7. Order Cancellations & Modifications

Standard (non-custom, in-stock) orders may be cancelled or modified prior to the start of production by contacting us at Jessie@BeArtRageous.com or (847) 986-6212.

Custom orders. Because custom and bulk decorated apparel is made to order based on Customer’s specifications and approved proof, deposits paid on custom orders are non-refundable once the proof has been approved and production has begun. If Customer cancels a custom order after deposit but before proof approval, ArtRageous reserves the right to retain a portion of the deposit to cover design, setup, and administrative costs already incurred.

Once an order has entered production or has been completed, it cannot be cancelled. In such cases, our Returns, Exchanges & Refunds policy in Section 9 applies.

8. Production Time & Delivery

Estimated production and turnaround times are provided at the time of quote or order and are estimates only—they are not guaranteed. Actual turnaround may vary based on order size, garment availability, artwork complexity, and seasonal demand. ArtRageous is not liable for delays caused by suppliers, garment manufacturers, shipping carriers, weather, or other circumstances beyond our reasonable control.

Orders are available for pickup at our Grayslake, Illinois location unless local delivery or shipping has been arranged. If an order is shipped, risk of loss passes to Customer upon delivery to the carrier; if a shipment is lost or damaged in transit, please contact us so we may assist in filing a carrier claim. ArtRageous is not responsible for delays, loss, or damage once an order has been transferred to a third-party carrier.

9. Returns, Exchanges & Refunds

Standard items. For non-custom, stock items purchased without personalized decoration, we accept returns and exchanges within thirty (30) days of delivery or pickup for unworn, unused items in original condition with original tags and packaging. Please contact Jessie@BeArtRageous.com to initiate a standard return or exchange.

Custom and personalized orders. All custom-decorated apparel—including items with DTG printing, screen printing, embroidery, heat transfer, or reflective applique applied to Customer specifications—is made to order and is final sale. Custom orders are not eligible for return, exchange, or refund once the required deposit has been paid and the proof has been approved, except as set forth below.

Production errors. If a completed custom order materially deviates from the approved proof due to an error on ArtRageous’s part (e.g., incorrect logo, text, color, or placement not reflected on the approved proof), please notify us within seven (7) days of receipt so we can evaluate the issue. At our discretion, we will reprint, repair, or issue a partial or full refund limited to the amount paid for the affected item(s). This remedy does not apply to errors that were present on and approved by Customer on the proof, or to natural variations described in Section 10.

Notwithstanding the foregoing, any mandatory consumer protections under applicable Illinois, other state, or federal law will be honored in full.

10. Product Variations & Quality

Decorated apparel is individually produced, and minor variations in color, placement, stitch density, or material texture may occur between units, even within the same order; such variation is inherent to DTG printing, screen printing, embroidery, heat transfer, and reflective application processes and does not constitute a defect. Reflective materials are designed to meet manufacturer specifications (e.g., 3M™ Scotchlite™) but ArtRageous makes no independent guarantee of compliance with any specific safety standard (such as ANSI/ISEA 107 or EN 471) for the finished garment as a whole, which depends on garment construction in addition to the reflective material itself.

ArtRageous is not a law firm and does not provide legal, regulatory, or compliance advice. Any general information provided about safety standards, fiber content, or labeling requirements is for general informational purposes only. It is Customer’s responsibility to determine whether finished apparel meets any safety, labeling, or regulatory standard applicable to its intended use (including for public safety, occupational, or high-visibility purposes).

11. Limitation of Liability

To the fullest extent permitted by applicable law, ArtRageous shall not be liable for:

• Any indirect, incidental, consequential, special, or punitive damages;
• Loss of profits, revenue, data, goodwill, or business opportunities;
• Errors in artwork, text, or specifications that were reflected on and approved by Customer on a proof; or
• Claims arising out of Customer’s failure to comply with applicable laws, regulations, or safety standards.

Liability Cap. ArtRageous’s total liability for any claim arising out of or relating to an order or the Services shall not exceed the total amount Customer paid for the specific item(s) or order giving rise to the claim. This cap applies to all claims of any kind, whether based in contract, tort, statute, or otherwise.

Third-Party Carriers and Suppliers. ArtRageous is not liable for defects, damage, delays, or non-delivery caused by third-party carriers, garment manufacturers, or other suppliers. Customer’s recourse for such issues lies with the applicable third party, and we will reasonably assist Customer in pursuing such claims where possible.

Nothing in these Terms excludes liability where it would be unlawful to do so, including for personal data breaches under applicable privacy law, or for gross negligence or willful misconduct.

12. Indemnification

In addition to the artwork-specific indemnity in Section 5, you agree to indemnify, defend, and hold harmless ArtRageous, its owners, managers, employees, agents, and independent contractors from and against any losses, damages, claims, liabilities, and reasonable fees (including attorneys’ fees and court costs) arising out of or related to:

• Your breach of these Terms or violation of any applicable law or regulation;
• Your misuse of any ArtRageous product or Service;
• Any false or misleading information you provide in connection with an order; or
• Your infringement of any third party’s intellectual property or other proprietary rights in connection with Submitted Content, an order, or your use of the Website.

This indemnification obligation survives the termination or completion of any order or agreement between you and ArtRageous.

13. Privacy

We collect and use personal information (such as your name, contact information, shipping/billing address, and payment details) solely to process quotes and orders, fulfill the Services, communicate with you, and meet our legal obligations. Our collection, use, and protection of your personal information is described in our Privacy Policy, available on the Website, which is incorporated into these Terms by reference. We do not share your information with third parties for their own marketing purposes.

If you are located in a jurisdiction that provides statutory privacy rights (such as the right to access, correct, or delete your personal information), you may exercise those rights by contacting us using the information in Section 17.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Illinois and applicable United States federal law, without regard to conflict-of-law principles. Subject to Section 15 below, any dispute not resolved through arbitration shall be brought exclusively in the state or federal courts located in Lake County, Illinois, and you consent to personal jurisdiction in such courts.

15. Dispute Resolution & Arbitration

Informal Resolution. Before initiating any formal dispute, you agree to contact ArtRageous at Jessie@BeArtRageous.com with a written description of your concern and the relief you are seeking. The parties will have thirty (30) days from that notice to attempt informal resolution in good faith before proceeding further.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Binding Arbitration. If informal resolution is unsuccessful, all disputes, claims, or controversies arising out of or relating to these Terms, the Website, or any ArtRageous product or Service (“Disputes”) shall be resolved through final, binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, rather than in court. Arbitration shall be conducted in Lake County, Illinois, or, at your election, by telephone or written submission. The arbitrator shall have exclusive authority to resolve all Disputes, including any claim that all or any part of this agreement is void or unenforceable. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AND ARTRAGEOUS EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE ANY RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING AGAINST ARTRAGEOUS. IF A COURT OR ARBITRATOR DETERMINES THAT THIS CLASS ACTION WAIVER IS VOID OR UNENFORCEABLE, THEN THIS ARBITRATION SECTION SHALL BE NULL AND VOID, AND DISPUTES SHALL BE RESOLVED IN THE COURTS OF LAKE COUNTY, ILLINOIS AS DESCRIBED IN SECTION 14.

Exceptions to Arbitration. Either party may bring an individual action in small claims court in Lake County, Illinois, provided the claim qualifies under that court’s jurisdictional limits. Either party may also seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration (for example, to address unauthorized use of trademarks or Submitted Content).

Opt-Out Right. You may opt out of this arbitration agreement by sending written notice to Jessie@BeArtRageous.com within thirty (30) days of your first order or first use of the Website. Your opt-out notice must include your name, contact information, and a clear statement that you are opting out. Opting out will not affect any other provision of these Terms.

16. Changes to These Terms

We may update or modify these Terms periodically to reflect changes in our business operations, services, or legal requirements. Updated Terms will be posted on the Website with a revised “Last Updated” date. The “Effective Date” reflects when these Terms were originally adopted and will not change with subsequent updates. Continued use of the Website or placement of an order after updated Terms are posted constitutes your acceptance of the revised Terms.